Xbox One users having more problems with Xbox LIVE purchased content

Unable to access purchased content from Advanced Warfare's Atlas Digital Content Pack

For the second time in as many weeks, Xbox One users are experiencing problems with Xbox LIVE — particularly with downloading items that have already been purchased. This is actually the same issue that affected Xbox One owners last week  — preventing players from accessing content from the Atlas Digital Content Pack for Call of Duty: Advanced Warfare.

"We're aware of the situation and our team is hard at work trying to get everything straightened out," Microsoft support said via the official Xbox LIVE status page.

The Atlas Digital Content Pack — a collection of Atlas Corporation-themed digital content — is included with various special editions of Advanced Warfare and offers players the following in-game items:

  • Two (2) Weapons – The Bal-27 AE Assault Rifle and the Atlas 45 AE Pistol: Trick out your loadout with these two sleek weapons fitted with an Atlas Corporation theme to match your other custom content.
  • Atlas Exoskeleton: Strike fear into competition with your PMC-issued, white, red & black custom Atlas exoskeleton, and ensure opponents remember who took them out.
  • Atlas Helmet: A state-of-the-art custom Atlas helmet.
  • Atlas Player CardLeave your mark on any killcam with an Atlas player card, featuring both a custom Atlas calling card and custom Atlas emblem.
  • Five (5) Bonus Supply Drops: Supply Drops are part of the revolutionary changes in Call of Duty: Advanced Warfare that Sledgehammer Games is bringing to Call of Duty multiplayer. You'll be well-prepared for battle as soon as you boot up with five bonus supply drops, which unlock a variety of game-changing, in-game content from player customization gear to weapons. More information on Supply Drops and the full suite of multiplayer options will be revealed on Aug. 11.
  • Single Player Exoskeleton Upgrade Token: Over the course of Campaign mode, players unlock exoskeleton perks and abilities that help tackle various obstacles and challenges. This token provides an extra upgrade for your exoskeleton, so you're already at an advantage when jumping into the Campaign.

It's been a rought couple of weeks for Xbox LIVE. In addition to being unable to download already purchased content, last week Xbox One owners were also unable to sign into Xbox LIVE for a period of time.